Dear Tariq,
Regarding Ammar Est., the payment was right because Trust sends to us credit invoices with the difference.
Usually, we processed the payment, and after that, use the credit for the additional request.
But Abduljawad said that we should work on every policy separately. We worked together to find out how much we should pay.
So, it's a financial thing, and there's no mistake fromn our side.
Regards,
Suzanne
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