Dear Mr X,
RegardingI'm writing you with regards to your order number 23258, placed with us on October 10th, 2019. We regret to have to inform you that we will not be able to respect the initial delivery time. Our main chromium provider has just beengone bankrupt, so we are now actively looking for another provider which be able to take over all the pending orders at the moment. It will take time, but we ensure towe will honor our contract and deliver your order within two and a half months.
We fullyunderstand and accept wouldshould you decide to cancel your order, we sincerely apologize for this inconvenience and we will do everything in our power to satisfy your requirement.
Would you pleaseKindly let me know weitherwhether you maintain thewish to keep your order or cancel it? Itit. I would be grateful for a swift response. I am at your disposal to discuss about it by email or by telephone.
We look forward to your early responseresponse at the earliest convenience.
Best regards,
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