Bilingual Contracts and Project Manager (Freelancer)
● Managed and led operations and processes’ projects critical to the support of on-going business operations, including the improvement of document automation technology and e-billing/ accounting processes.
● Analyzed and agreed the client's payroll needs in order to properly setup the SDG's
Database
● Maintained contract agreements and applicable administration requirements
● Supported SDG through all phases of the implementation
● Managed project risks and escalations to resolution
● Provided proper communication and project status updates by collaborating with internal and external clients

EBSM Law Firm 2014 –2020
Project Manager/Business Analyst
● Researched and selected Salesforce as a Customer Relationship Management (CRM) choice amongst a list of CRM software options, and led the finalizing within less than 2 weeks, saving over $12K in external consulting fees
● Created procedures and plans for projects systems of governance, project scope, funding, roles and obligations, consistent deliverables and timelines.
● Designed and implemented all processes pertaining to the Accounting Seeds experience (ERP application), including accounting business processes (e.g., formulating and implementing different fee quotation formats for clients).
● Develop materials for senior management, committees and external stakeholders, including briefing notes, presentations and reports, as needed
● Cutting expenseexpenses when it comescame to printing multiple review draftdrafts for billings, and improved the internal procedures to 24 lawyers, resulting in better accessibility to resources, and by increasing the productivity by 50% .
● Articulated benefits of Salesforce features to stakeholders & staff, and continuous improvement of processes.